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Return policy

All items purchased on tenebris.ch (except outlet items) can be returned within three days after receipt.

Please note that the jewelry must not have been worn and the return shipping must be complete (packaging, security-tag, label-tag). Especially the security tag must be intact and not have been removed. In the case of delayed or incomplete returns (packaging, security tag and etiquette ) we reserved the right to invoice you for goods.

When you would like to return goods, please open the order history in your account, choose the items wich you want to return. Please send the goods to following adress:

Tenebris Jewelry, N. Bernhart

Anwandstrasse 31

CH-8004 Zürich