Currently we only ship national (within Switzerland) and international (within Europe).
Orders from Switzerland we send on invoice. Payments shall be due promptly upon receipt of the invoice either via paypal (firstname.lastname@example.org) or by advance to the postal account: IBAN CH18 0900 0000 8507 1775 8, Tenebris Jewelry, N. Bernhart, Anwandstrasse 31, 8004 Zürich, Switzerland.
International orders we send only on prepayment. Your payment shall be made via paypal (email@example.com) or within one week after your order by advance to the postal account: IBAN CH18 0900 0000 8507 1775 8, Tenebris Jewelry, N. Bernhart, Anwandstrasse 31, 8004 Zürich, Switzerland.
Shipping cost for orders from Switzerland: 7 CHF
Shipping cost for orders from Europe (without Switzerland): 8 EUR
Normally the delivery takes a few days within Switzerland. In case of delivery delays we inform you by mail.
Delivery are made after receiving your payment. Normally the delivery takes 1 week within Europe. In case of delivery delays we inform you by mail.
Your package must be returned to us within 3 days of receiving your order. Please note that outlet items are excluded from the return.
If you want to return one or more articles go into your account under "My Merchandise Returns" and place a return request. After receiving our confirmation you can return the goods.
If the following conditions are not respected we reserve the rights to refuse your package and/or reimbursement:
Tenebris Jewelry, N. Bernhart